Avoid fraud

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Forums Forums Calls – Assistance Avoid fraud

This topic contains 5 replies, has 4 voices, and was last updated by Jana86 Jana86 3 hours, 10 minutes ago.

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    Value your personal information!

    Protecting you personal data is very important to avoid scams.

    • Be sure that you are visiting an official and legitimate site. Is there a SSL connection?
    • Use long and strong passwords – and change them from time to time
    • Think twice before sharing information online – it can last forever! By posting fotos and comments on social media networks, fraudsters might also know that your’re not at home…
    • Check your privacy and security settings
    • Protect your devices against malware by not clicking on unfamiliar links!
    • Be careful with using public wireless networks and hotspots

    Help others, like kids, teens and older ones, to protect their personal data, too!

    You will find more information on http://www.bbb.org.


    Many people are concerned about identity theft.

    Identity theft = collecting and obtaining personal data of other people to conduct criminal activities.

    Identity fraud = misuse of another person’s data for fraud. This may include your name, address, bank and credit card information … and scammers are using different methods: calls, spam mails, malware and spyware, phishing and skimming.

    You became a victim of identity theft or identity fraud?
    The FTC helps you to report and recover. Have a look at their Recovery Plan.


    Fraud could be waiting here:

    • Are you receiving e-mails, letters or calls you didn’t request? If they ask for personal or bank information, you should be very careful!
    • Fraudsters often make very general statements. For example,”It’s about your credit card” (but they don’t mention the name of the company).
      Or they say you have an account with a corporation, which is not true.

    Keep control:

    • Check monthly your bank and credit card statements. If you notice anything unusual, report it!
    • Get a free copy of your credit report every 12 months from each credit reporting company: annual credit report.
    • Don’t give strangers access to your computer. Protect yourself with updated security software.

    I’ve become the victim of fraud. What can I do?


    First of all, for many people it is embarrassing when they have been defrauded.
    But fraud is a crime and it can happen to anyone! That´s why you should absolutly report the fraud!

    We will show you what you can do if the worst came:

    Is there an acute danger for you? Is the fraud still running? Then get in touch with the police quickly. The offense should be reported in any case. This could possibly help you to get your stolen money back.

    Is your account or credit card affected by the scam? Immediately inform your bank or credit card company.

    Is your PC involved (perhaps by a Tech support scam)? Unplug the network cord of the affected computer and turn off its wireless connections. Bring your computer to a reputable computer repair technician.

    Was the scammer able to obtain your personal information? Contact the credit bureaus to place a 90-day fraud alert on your credit reports. The main credit bureaus are: Experian, Equifax, Transunion.

    Is your social security number exposed? Call the Social Security Administration: 1-800-772-1213.

    Report your case to the Federal Trade Commission (FTC) online or call 1-877-FTC-HELP. They may provide tips and tools for you to migrate your situation.
    You can also inform a State Attorney’s Office (SAO). Check who is responsible for you on a webpage provided by the United States Department of Justice.

    Contact the company that the fraudster claims to work for.

    Speak to your family members and friends. This gives you a mental support and protects them against fraud.

    Monitor your accounts exactly in the future.

    Change all important passwords. Make sure to use strong passwords.


    CAFC – The Canadian Anti-Fraud Centre

    The aim of the CAFC is to prevent fraud and to help those who have already been the victims of any kind of scam.

    Report an incident:
    Call 1-888-495 8501 (toll-free)
    Online: RCMP Secure Online Services

    The CAFC website provides further information on warnings and current issues in Canada.

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